When I have accident, what do I have to do?

Step 1

Step 1

Check for injuries

If there are injuries, call the ambulance to bring the wounded to the nearest hospital.

Step 2

Step 2

Call insurance company

Call the insurance Hot Line immediately to inform the incident.

Step 3

Step 3

Give these details:

  • License plate, car's brand and color
  • Policy number
  • Driver's number
  • Location
  • Brief incident
Step 4

Step 4

Wait at the scene

After calling, please wait and follow insurance officer's instructions.

Step 5

Step 5

Do not move the car except:

  • The police is in charge.
  • There is evidence that shows who is guilty.
  • If you move the vehicle, please notify the insurance company.
Step 6

Step 6

Do not agree to pay compensation.

You should wait until the insurance officer arrives and inspects the incident.

What is the insurer's claim contact?

Viriyah Insurance
Call Center 1557
Safety Insurance
Call Center 0-2257-8080
Bangkok Insurance
Call Center 0-2285-8888
thanachart Insurance
Call Center 02-308-9300
Muang Thai Insurance
Call Center 1484
LMG Insurance
Call Center 0-2661-6000
southeast Insurance
Call Center 0-2237-7409
MSIG Insurance
Call Center 0-2788-8888
Asia Insurance
Call Center 02-869-3333
Deves
Call Center 02-670-4444
Krungthai Panich Insurance
Call Center 0-2624-1111
Allianz General Insurance Public Company Limited
Call Center 0-2638-9333
AIG
Call Center 02-649-1999
THAIVIVAT INSURANCE
Call Center 02-695-0800
SYN MUN KONG INSURANCE
Call Center 1596
AXA INSURANCE
Call Center 0-2118-8111
DHIPAYA INSURANCE
Call Center 1736
THAISRI
Call Center 0-2878-7111
Chubb Samaggi
Call Center 0-2611-4000
FPG Insurance
Call Center 0-2231-2640
ASSETS Insurance
Call Center 1729