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24/7 Emergency Services
Program provider for such offers such HomeSafe (free)
6 Benefits will you get from Homesafe
24/7 Home emergency services for your home/family
Find essential product details about the free HomeSafe service on our website (see below) or call our dedicated hotline at 02-009-4720
You can sign up at our HomeSafe by CARE kiosk desks at BTS/MRT stations
Please call the HomeSafe hotline immediately in the event of emergency at 02-305-4428
The CARE program is designed to support, reward and assist you in your daily life, including saving you money. CARE services and special offers include telecommunications, food, entertainment, travel, insurance, home and education. With CARE through HomeSafe provides customers important support, at times when you may need some extra help.
HomeSafe is a 24-hour Emergency home assistance service that covers you for a list of emergency benefits & additional convenience/referral services for credit card holders only. We will provide initial advice and arrange for the tradesman to your home, within one hour.
HomeSafe is limited to ONE emergency intervention per year, every year (up to THB1,000, value) as long as you remember to renew, at no cost Service.
1.Emergency Air Conditioning: in the event that air conditioning in your home completely fails or breakdown. The air conditioning system must have been properly installed, maintained and repaired as recommended by the manufacturer or installer.
2.Emergency Plumbing and Drainage: in the event of failure of, or damage to, the plumbing or drainage system, or the gutters and down pipes which will result in water drainage inside your home. This includes: burst pipes, overflowing water tanks, blocked wasted outlets (including toilets), and blocked drains.
3.Emergency Home Electronic Network Repair (caused by short circuit or thunderstorm): The sudden, unexpected and complete failure or breakdown of the electricity supply system.
4.Emergency Freeze and Water Heater Repair: The sudden, unexpected and complete failure or breakdown of the electric equipment.
5.Emergency Lost Keys for House: The loss of the only available key to the home so that you cannot replace it or get into your home.
6.Emergency Vermin Removal: If you need to remove snake, wasps or bees nests from your home.
HomeSafe is a free service provided by the CARE program where you can register at any BTS & MRT Station. HomeSafe is a 24-hour Emergency home assistance service that covers you for a list of emergency benefits & convenience/referral services for credit card holders. We will provide initial advice and arrange for the tradesman to your home, within one hour. HomeSafe is limited to ONE emergency intervention per year, every year (up to THB1,000, value) as long as you remember to renew, at no cost.
You can register at any BTS/MRT station at the HomeSafe by CARE registration personnel.
The free HomeSafe service by the CARE program is currently exclusive and only available at our sign up locations at BTS & MRT where we like to thank Bangkok residents that commute using public transportation.
You must have a valid Thai resident ID and fill in the sign-up form by providing accurate required personal information.
Your HomeSafe coverage is for 1 year starting from your enrollment date at no cost.
HomeSafe provides home assistance for you anywhere within Thailand where you are experiencing an emergency that is under our list of coverable emergency benefits and/or convenience/referral services. Please be sure to contact our hotline in the event of an emergency in order to activate the coverage.
Please call the HomeSafe hotline immediately in the event of emergency at 02-305-4428. You will be required to contact the HomeSafe support team before incurring any expenses in order to get approval on any actions or services to resolve the emergency.
1. Thailand ID# / proof of residency
2. Current Phone Number (used during registration)
You may send HomeSafe a written notice with your personal info such as name and Thailand ID to terminate/withdraw from HomeSafe.